If you have eligible needs for support, your social care worker will make a care and support plan with you, setting out what support you need, when you need it, and who will provide the support.
Support can be provided in a number of ways, and not always be traditional care services. For example, your support needs could be met by:
- Community groups, charities or health services
- Support from family and friends
- Equipment or adaptations to your home
- Technology to help you stay safe and connected to other people.
If there are gaps in support, you are eligible for support with the costs of your care (see step eight – how much will I need to pay), and money will be needed to pay support providers, your plan will include a personal budget. This sets out how much it will cost to meet your needs.
You and your worker will decide how the personal budget will be used to meet the support needs listed in the plan. This can be by the council arranging care, or you may be able to get a direct payment to arrange and pay for services yourself, or employ your own staff.
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