Chargeable costs
You must take care of your home, inside and out. You must repair any damage caused by you, your family, visitors or pets. We can carry out these repairs for you, but you will have to pay the cost to do so.
If the repair has been caused by vandalism, you need to report the incident to the police to get a crime reference number before reporting the repair to us. If you do not do this, you will be charged for the repair.
A cost may also be applied if the required work sits outside the responsibility of the landlord.