Corporate values
The Authority has adopted corporate values that are central to its culture and the behaviours it expects of everyone who work here. The values of we listen, we care, we are ambitious, and we are good value for money are important to us all. We serve the people of North Tyneside and are passionate about ensuring the Borough continues to be a great place to live, work and visit. We strive to achieve this by delivering the policy priorities contained in the Our North Tyneside Plan. What our values mean in practice is explained below:
We listen
We listen to our customers and colleagues and understand their needs. We pay attention to messages and respond. We express information clearly; we are open and honest and we encourage people to have their say.
We care
We care for our customers by understanding their needs, we treat them with respect and safeguard those who are most vulnerable. We care for each other by being a positive role model. We respect each other and work well with colleagues. We care for ourselves by looking after our physical and mental health and asking for help when we need it.
We are ambitious
We are ambitious by always looking for ways to do things better. We are positive and learn from our mistakes and successes. We can be ambitious by reflecting on our performance and acting on feedback to improve. We strive to reduce the carbon footprint in our services by using less energy in our buildings, travelling less in our vehicles and recycling as much as possible.
We are good value for money
We are good value for money by delivering services in line with our customer promise and service standards. We use resources carefully, avoid unnecessary cost, try to get things right first time and share resources with colleagues.