Understanding quality of practice
| Dimension | Critical questions | Key sources |
|---|---|---|
| Figures |
How often? How many? How much? |
Statutory performance indicators Locally agreed performance indicators Partnership data Financial reporting Workforce data |
| Feedback |
What was it like for you? Did we make a difference? |
Voice of the child/young person Collaborative audits Observation of practice Practice weeks Complaints and compliments Service user and network feedback Partner feedback Staff surveys Management oversight Supervision Group supervision Staff meetings Evaluation of training |
| Findings |
Reviews-considering outcomes Inspections Complaint investigations Research Sector-led improvement Self- evaluation Partnership work consultancy |