Rights of secure and introductory tenants

4.1

You have the right to live in your home without interruption or interference from us, as long as you and those living with you or visiting your home comply with the terms of this tenancy and respect the rights of others. If any of the conditions are broken, we may apply to court to end your tenancy.

4.2

By law, your rights may be modified, if your home:

4.2.1 is designed to be suitable for a physically disabled person, or

4.2.2 is one of a group of properties which we usually let to people with special needs, and which has facilities in or near the properties that are designed to assist the tenants, or

4.2.3 is particularly suitable for and usually let to elderly people, because of its location, size, design or other features.

4.3

You have the right to have certain repairs completed on time. In some cases you have a legal ‘right to repair’. You may be able to get compensation if certain repairs are not done on time.

4.4

You have the right to carry out improvements to your home, such as fitting a new bathroom suite or shower; replacing kitchen units; installing a new fireplace or certain structural alterations; putting up or taking down a fence or wall, shed or greenhouse; or building a garage, hard standing or driveway. You must receive our written permission before you carry out any improvements to your home.

4.5

You have a right to information. If you ask, we must give you a current summary of the rules on our lettings policy. You can ask for a copy of the full lettings policy. This is also available on our website. If you ask, we must give you a copy of the details you gave us about yourself and your family when you applied for a tenancy or a transfer.

4.6

You have the right to be consulted about any proposals for changes to the way we manage, maintain, improve, demolish, sell or transfer our properties or the services or facilities we provide to them. This right does not apply to changes in rent or other charges.