Your tenancy agreement

10.1 Anti-social and criminal behaviour

10.1.1

You are responsible for the behaviour of everyone, including children, living in or visiting your home. You are responsible for them in your home, in shared areas and in your neighbourhood.

10.1.2

If you, or anyone living with you or visiting your home, do any of the things you should not do, this may lead to your eviction.

10.1.3

You, or anyone living with you or visiting your home, must not do anything that causes or is likely to cause a nuisance, annoyance or disturbance to anyone living, visiting or working in the area. Anti-social behaviour includes, among other things:

• playing loud music or making other loud noise
• shouting or persistent arguing
• drug and alcohol abuse
• being drunk and disorderly in public
• offensive behaviour
• domestic abuse
• hate crime
• prostitution
• dealing in pornography
• urinating outside your home or your neighbour’s home
• banging or slamming doors
• playing ball games that causes nuisance to others
• not keeping pets under control
• allowing your dog to bark excessively
• trespass into a neighbour’s property
• dumping rubbish, fly tipping or lighting fires
• allowing rubbish to build up in or around your home
• writing graffiti
• throwing things out of windows or off balconies
• riding motorcycles, trail or quad bikes anywhere except the public highway or designated areas
• breaching shared security, for example allowing strangers to get into the building.

10.1.4

You must not harass, threaten to harass, use or threaten violence or discriminate against anyone because of their age, disability, gender reassignment, race, religion or belief, sexual orientation; and you must not encourage or allow anyone to do so.

10.1.5

You must not use any words or take any other actions that humiliate, ridicule, embarrass, intimidate, frighten, distress or threaten anyone.

10.1.6

You must not carry out acts of domestic abuse against your partner or anyone else living in your home, visiting or working in the area. Your tenancy will be at risk if you threaten or carry out any act of domestic abuse.

10.1.7

You must not allow your home to be used for any activity that is criminal, illegal, immoral, dangerous or offensive.

10.1.8

You must not use your home, any indoor shared area, entrance hall, stairway or landing for: • storing flammable materials • storing dangerous or offensive materials except those needed for normal domestic use • cultivating, manufacturing, possessing, using, supplying or dealing in illegal drugs or substances • storing unlicensed firearms and illegal weapons • storing or handling stolen or counterfeit goods.

10.1.9

You must not be convicted of an indictable offence in the local area, for example theft, burglary, robbery, wounding, inflicting grievous bodily harm, or possessing or producing a controlled drug you intend to supply to others.

10.1.10

You must not abuse or harm vulnerable adults or children. Abuse or harm can include physical or sexual acts, psychological abuse, financial abuse, neglect, discriminatory behaviour or institutional abuse.

10.2 Damage to property

You or anyone living with you or visiting your home must not damage or threaten to damage the property. This includes, for example:

• arson or attempted arson
• interfering with security and safety equipment
• damaging shared areas or facilities
• breaking windows or doors writing graffiti
• placing rubbish, paint or any other offensive substances on any part of a house or building.

10.3 Living in your home

10.3.1

You or anyone living with you or visiting your home must not run a business from your home that is likely to cause a nuisance or annoyance to others. This includes, for example:

• car repair and maintenance
• any business where you would have to use noisy equipment, industrial sewing machines or controlled substances such as chemicals on the premises.

10.3.2

You must not display any advertising on the outside of the property or anywhere else where it can be seen from outside.

10.3.3

You must not erect barbed wire, broken glass or other material that may cause injury on or near the property.

10.3.4

You must not transfer, exchange, assign or sublet all or any part of the property without first getting our written permission.

10.3.5

You must not allow overcrowding in your home. Check your rent documents to see how many people may live in the property.

10.3.6

You must not store rubbish in or around the property or in shared areas. In particular you must not dump rubbish from windows or balconies.

10.3.7

You must not smoke in shared indoor areas.

10.3.8

You must not use textured coatings (such as Artex) on ceilings or walls or fix polystyrene tiles or coving to ceilings or walls. For reasons of health and safety you must not remove any textured coating or disturb finishes, coatings or walls in your home without telling us and getting our written permission

10.4 Pets and animal

10.4.1

You must not keep any animal, bird or domestic pet except:

• cats or dogs
• a small caged bird (not a pigeon)
• a small caged animal
• fish in an aquarium.

10.4.2

If your home has a shared entrance you must not keep cats or dogs (except for a registered guide dog, disability dog or hearing dog).

10.4.3

You must not allow any animal kept by you or visiting your home to cause a nuisance, annoyance or disturbance to anyone living in or visiting the area.

10.4.4

You must not allow any animal kept by you or visiting your home to foul the estate, including shared areas, roads, footpaths and play sites. You must remove any fouling and dispose of it hygienically. Any animal mess in your garden must not cause a nuisance to neighbours or others and must be regularly cleared and disposed of hygienically.

10.4.5

You must not breed any animals or birds at your home or build a pigeon cree or aviary

10.5 Vehicles and access

10.5.1

You must not park a vehicle within the boundaries of your home unless there is a garage, hard standing or driveway with a properly made dropped-kerb entrance.

10.5.2

You or anyone living with you or visiting your home must not do major repairs to a vehicle within the boundaries of your home, on the highway or in any public or shared area. You may only do minor repairs and must not receive any type of payment for repairing a vehicle. Any minor repairs must be done at reasonable times during the day and must not cause too much noise, vibration, fumes or dirt, or disturb or cause nuisance to anyone living, visiting or working in the area. You may not do repairs to other people’s vehicles if it causes a nuisance to your neighbours. We may ask for proof that the vehicle is yours if we receive complaints about this.

10.5.3

You may keep an electric mobility scooter in your home providing there is an appropriate electric supply and storage space. This is not permitted where it would cause an obstruction.

10.5.4

You must not park a vehicle so that it blocks any other vehicle or access, or causes nuisance or danger to anyone living in or visiting the area.

10.5.5

You must not park or drive a vehicle on any open-plan area, footpath or grass verge.

10.5.6

You must not park any vehicle which is illegal, untaxed, unroadworthy or in need of repair anywhere except within the boundaries of your home.

10.5.7

You must not park or allow anyone else to park any heavy trade or commercial vehicle at your home or in the area for long or regular periods. This includes not parking in allocated parking areas and estate roads. You must get our written permission before parking any other vehicle such as a boat, trailer or caravan.