Measuring the impact
It is important that we regularly measure our progress in delivering the digital strategy and identify new opportunities to deliver projects to meet the strategic aims. To do this, we will set levels of digital maturity and score this across the Council. This process will be documented in a digital maturity framework which will set out the detail of how we monitor and track progress of all themes with additional monitoring put in place to specifically monitor each goal within the Digital North Tyneside Theme.
The digital maturity framework will provide an objective metric to measure the Councils digital maturity and progress against the strategic themes identified in the Council’s Digital Strategy. The framework will be used to both assess the present digital maturity, to provide a baseline, and to create a future aspiration and ambition of how the service could operate in the future, enabled by greater connectivity and technical ability.
The framework will be used to identify specific change activity within each service area to improve digital maturity and thus meet the goals of the Digital Strategy. This change activity will be reviewed across the Council, grouped into common IT capabilities and converted into formalised delivery plans. These plans and the wider digital maturity progress will be managed by the IT Board.
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Digital maturity mapping - Digital enablers help service areas complete digital maturity mapping against strategic theme
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Create digital maturity plan - Service works with digital enablers to plan and document projects needed to reach digital ambition
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Project delivery - Transformation projects managed through existing programme management framework and highlight reports
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Strategic priorities - Future transformation and innovation opportunities feed into future strategic priorities and deliverables