Digital strategy - data
We will keep it safe, use it well, turn it into intelligence and wisdom, share it lawfully and delete it appropriately.
Data will be turned into intelligence and used to improve the quality of our services, reduce costs and target resource where it will have the biggest impact, informing our policy decisions and service design. We will embrace advancements in data analytics and explore the use of machine learning and artificial intelligence to look at how our customers, residents and services are using technology through trends and patterns allowing opportunities for predictive and proactive interventions. In line with the National Data Strategy, we will share appropriately and work with local and national partners to deliver better outcomes for North Tyneside. We will use data for the benefit of our:
Residents– to produce customer focussed intelligence, deepening our understanding of the communities of North Tyneside, their needs and what they will need from the Council in the future. We will use this understanding to design customer centric services and put them at the heart of everything we do.
Businesses – To unlock the value of data for the local economy, helping the businesses of North Tyneside to thrive.
Council – To improve public services, having the information we need to make wise choices in the way that we run our services and budgets now and in the future.
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No |
Goal |
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D1 |
Data is consistently collected across all services. Once collected it is stored, maintained, used and then disposed of in line with agreed policies and data protection legislation. |
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D2 |
Data is used to improve the quality of our services, reduce costs and target resource where it is needed, informing our policy decisions and future service design |
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D3 |
Data is shared where relevant with our local partners, residents and businesses |
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D4 |
Data from partners and external sources is used where relevant to supplement internal data and provide greater understanding |