North Tyneside Context
Our North Tyneside Council Plan 2021 – 2025 has five themes to help create a North Tyneside that is thriving, family friendly, caring, secure and green. The plan builds on the success of previous ones, and recognises the challenges faced following the Covid -19 pandemic.
Our Customer Promise has been developed based on what our residents have told us. This sets out what they can expect from the Authority and what to do if things go wrong.
The borough declared a climate emergency in 2019. Substantial work continues to take place to address our Action on Climate Change, and for the borough. This is supported by our Climate Emergency Action Plan 2020.
North Tyneside Tenancy Strategy 2021 - 2025 provides guidance to registered providers operating in the borough, including our own landlord function. The strategy emphasises the need to make best use of the housing stock to meet local housing need, maintain and create successful, sustainable communities and prevent homelessness.
North Tyneside Property Services Asset Management Strategy 2023 -2028 sets out our approach towards maintaining our stock portfolio over the next five years. It is reviewed within a five-year period to support the 30-year capital business plan.
Our Tenancy Agreement sets out the rights and responsibilities for both the tenant and the landlord, and what may happen if there is a breach of tenancy.