Our Quarter 1 report covers April-June 2025-26. You can read the full report via the link below, here are some key points:
- We have achieved 100% compliance against Asbestos, Gas Safety, Fire Safety, Water Hygiene and Lift Safety inspections
- There has been significant progress against Electrical Installation Condition Report (EICR) monitoring from 53.60% to 66.30%
- Considerable progress has been made on stock condition surveys, from 43.50% to 49.90%
- We understand the volume of reported issues around Condensation, Mould and Damp (CMD) and actively progress all reports and follow up actions
- Complaints about CMD reduced by 50% in 2024/25. Encouragingly, we received 8 complaints regarding CMD in 2025-26 compared to 10 complaints in Q1 2024-25. This shows that our improved processes continue to work
- We have engaged a consultant (Pennington Choices) to carry out an external health check and review our governance, policies, procedures and reporting structure across all our compliance activity. This work is currently on-going and is due for completion in late September 2025