Homes and buildings
Click through the current pages to find out about our results.
| Ref | Measure | Is higher or lower better? | June 2025 | 2024-25 to date | 2025-26 to date | Year- End Target | On target? | Are we getting better? | Benchmarking result |
|---|---|---|---|---|---|---|---|---|---|
| HB1 | Gas Safety Checks (BS01) | Higher | 100% | N/A | N/A | 100% | Yes | Stayed the same | Upper quartile |
| HB2 | Fire Safety Checks (BS02) | Higher | 100% | N/A | N/A | 100% | Yes | Stayed the same | Upper quartile |
| HB3 | Asbestos Safety Checks (BS03) | Higher | 100% | N/A | N/A | 100% | Yes | Stayed the same | Upper quartile |
| HB4 | Water Safety Checks (BS04) | Higher | 100% | N/A | N/A | 100% | Yes | Stayed the same | Upper quartile |
| HB5 | Lift Safety Checks (BS05) | Higher | 100% | N/A | N/A | 100% | Yes | Higher | Upper quartile |
| HB6 | % of properties with an Electrical Installation Condition Reports (Domestic) within the last 5 years | Higher | N/A | N/A | 68.3% | 66% by August 2025 and then 100% by year end 25/26 | Yes | HIgher | N/A |
| HB7 | % of properties with a Stock Condition Survey within the last 5 years | Higher | N/A | N/A | 53.8% | 50% by September 2025 and then 100% by year-end 26/27 | Yes | Higher | N/A |
| HB8 | % of Repairs completed on time (RP02) Non-emergency | Higher | 94.98% | 94.3% | 95.06% | 92.6% | Yes | Stayed the same | Upper quartile |
| HB9 | % of Repairs completed on time Emergency | Higher | 99.84% | 99.8% | 99.9% | 99.4% | Yes | Stayed the same | Upper quartile |
| HB10 | % of jobs completed where a follow up visit not required | Higher | 89.44% | 90.3% | 90.1% | 87.15% | Yes | Lower | N/A |
| HB11 | % Repair Appointments Made and Kept | Higher | 95.96% | 96.1% | 96.7% | 96.5% | Yes | Lower | N/A |
| HB12 | Average time taken to repair all empty homes (in days) | Lower | 20.4 | 21.4 (avg) | 20.89 | 19 | No | Higher | N/A |