Digital strategy infrastructure
Provide a stable, secure, scalable and cost-effective infrastructure to support the delivery of Data, Customer, Team and Digital North Tyneside themes.
All elements of the Digital Strategy are underpinned by a robust IT infrastructure which is an essential part of the day-to-day operations of the Council. This infrastructure will be carefully designed and maintained to ensure a reliable and robust service. The infrastructure provided will use a capability-based approach wherever possible, meaning infrastructure will be delivered to provide a capability that can be used across the whole Council rather than creating duplication through departmental specific systems. This approach is more cost effective, easier to support and is a greater catalyst for innovation.
An annual capital investment plan will be produced to deliver this objective following the principles set out below wherever possible:
- Reduce duplication
- Reduce support burden
- Reduce climate impact and contribute to Net-Zero ambitions.
- Improve security
- Improve resilience
- Reduce cost
- Increase performance
- Prepare for the future
- Contribute to the delivery of the Data, Customer, Team and Borough themes
- Improve Interoperability and access to data
A separate technical strategy will be maintained which will be reviewed annually and approved by the Council’s IT Board. The technical strategy will set out the detail of what technology the Council will be using in the future and what will be replaced or changed.