Accident damage
If your vehicle is involved in an accident you must notify us within 72 hours - complete and return the notification of damage form.
We will then examine the vehicle to make sure it is still usable as a hackney carriage or private hire vehicle. Generally, if a vehicle only has minor damage it can still be used, but only if the safety and comfort of passengers is not compromised.
If a vehicle has serious damage and is not fit to be used for hire and reward purposes, the licence will be suspended. The vehicle must not be used as a hackney carriage or private hire vehicle until it has been repaired, we have have re-examined it and then lifted the suspension.