Theme 5: Support our Tenants and Residents and improve our Communities
What will success look like in 2028?
This theme will focus on supporting our tenants and strengthening our communities. By 2028 we aim to have safe and sustainable communities with high quality decent homes that improve the health and wellbeing of our residents.
People will have the opportunities to live independently and remain part of their existing communities. We will meet our new regulatory requirements and introduce new Tenant Satisfaction Measures.
Our residents will be listened to and have an inclusive voice in North Tyneside with our new approach to resident engagement. There will be high levels of satisfaction for our tenants and residents.
Key Priorities
- Provide support and advice to tackle fuel poverty and the cost-of-living crisis
- Continue to meet the Decent Home Standard in all council homes
- Ensure our communities are kept clean, safe, and welcoming
- Continue to target and tackle anti-social behaviour
- Support our Armed Forces veterans
- Increase support and advice to residents to maintain their independence and remain in their homes
- Continue to develop our approach to tenant, resident and service user engagement
2023 -24 Delivery Targets -Lead Officers: Head of Housing Management
Action | Completion Date |
---|---|
|
31st March 2025 |
|
31st December 2024 |
|
31st March 2025 |
|
30th September 2024 |
|
31st March 2025 |