Guide to flooding

Preparing for, handling and reporting flooding.

Report types of floodnig

If you notice a flooded area, please let the appropriate person or service know.

Flooding from Contact Telephone or link
Public foul and surface water sewers Northumbrian Water 08457 171 100
Overflowing private sewers or drains Drainage contractor Online search for plumber or drain specialist
The public highway, blocked gullies or gratings North Tyneside Council Report a blocked gully
Burst water main Northumbrian Water 08457 171 100
Water service pipe or internal pipework Homeowner or landlord Online search for plumber or drain specialist
A main river Environment Agency 08708 506 506
Watercourses, other than main rivers Home or land owner  

If you are uncertain if any blockage is in the public or private sewers, contact the water company. They will determine this once on site and charge the owner the cost of any work completed on any private sewers.

Watercourses, other than main rivers, are the responsibility of their owners. Owners have a duty to keep the watercourse clear of any obstruction to flow and the council can serve legal notices on owners to deal with obstructions.