Utilities failure

Water

  • Make sure you know how to check if the problem is confined to your property.
  • Store bottled water in an accessible place.
  • Wrap up exposed pipes with insulation. This can prevent them freezing or bursting.
  • Make sure you know where your stop tap is. In the event of a burst pipe, this is the quickest way to stop the water flowing.
  • More information, including winter weather advice, can be found on Northumbrian Water’s website.
  • Find out about Northumbrian Water's emergency helplines.