Overview

Whilst many repairs do require a professional to carry them out, we receive multiple requests per year to attend to issues that could safely be carried out by the tenant. Such requests often multiply exponentially during periods of extreme cold weather which places a large demand on the repairs service. Below are some self-help videos providing step-by-step instructions on how to resolve some frequently encountered issues.

­­­­­­­­­­­­­­­­­­­­Copyright © B&Q Plc and Ideal Boilers

B&Q and Ideal have given North Tyneside Council permission to use DIY tutorial videos to provide advice and guidance for council tenants. In providing a link to these videos, North Tyneside Council is neither endorsing nor recommending B&Q or Ideal products or methods. North Tyneside Council do not accept liability for the accuracy or the contents of the information provided by B&Q or Ideal. It is provided for general information only and should not be interpreted as approval by North Tyneside Council for any information you may obtain from B&Q or Ideal.

Simple repairs of this nature should only be undertaken if you are fit and healthy to do so and have the necessary tools and safety equipment. If you are at all unsure about the contents of the videos or how to undertake any of these activities, you should seek professional help.  All repairs or other works are undertaken at your risk and North Tyneside Council accepts no responsibility for any damage or injury arising from or caused by such actions or repairs.

If you find these videos helpful or if you have any suggestions regarding the content of this page, we would welcome your feedback. Please take a minute to fill out our feedback form which can be found here.