Summary
This pshr sets out the standard your home should meet before you move in.
All North Tyneside Council homes must meet this standard before they are let. These standards were reviewed by a group of both involved tenants and Elected Members that worked together to make sure our standards meet your expectations.
At the viewing the housing officer will go through the standard with you and use a checklist to make sure the standard has been met.
Please let the Housing Officer know if you have any concerns or if you need any further explanations about your tenancy or this standard.
The checklist will include a note of what minor repairs will be carried out after you move in and approximate timelines of when they will be done.
It may also include information about any improvement work planned as part of a future programme and when this will be done.
During the sign up process you will be asked to sign the checklist and be sent an electronic copy should you request it. It is expected that you will provide a suitable email address so that all documentation associated with your homes can be sent electronically.
The Moving In Standard
Your new home will be clean, safe and in good repair.
This means that:
All essential repairs identified below will be completed before you move in. Essential Repairs are:
- Repairs to ensure the property is safe.
- Repairs to make the home secure and water tight.
- A gas-safety check.
- An electrical-safety check.
Minor repairs
Open Minor repairs configuration options
So that we can help you move into your new home as quickly as possible, we may do some repairs after you move in.
When you sign up for your new home we will agree with you what repairs need doing and when we expect these repairs will be completed.
After you have moved into your new home you will be contacted by our repairs team to arrange suitable appointments with you to have any internal works completed.
Planned improvements
Open Planned improvements configuration options
There may be major updating or improvement work planned to your new home in the near future as part of a planned programme of work. Where possible we will advise you at the point that you accept the tenancy, what is planned and approximate timescales and when the works are likely to be carried out.
The reason we don’t do this work before you move in is that it is better value for money to complete it alongside other homes as part of a larger scheme.