What do I need to do before I hand in the keys?

Before handing in your keys you must make sure: 

  • The property is thoroughly cleared and cleaned
  • Loft spaces are completely cleared
  • All walls and ceilings are brushed down to remove cobwebs and dust. If walls/ceilings are dirty or stained they may need decorating by you
  • All internal paintwork must be washed down with a suitable cleaning product. This includes:
    • Doors and door frames
    • Window frames
    • Skirting boards
  • All glass needs cleaned on the inside and outside
  • Any damage needs to be repaired
  • Light fixtures that you have fitted yourself are removed and replaced with a normal pendant fitting (unless you have written permission to leave them).

Kitchen

  • All kitchen cupboards and drawers must be emptied, swept out and washed down with an appropriate cleaner. This includes sinks, taps and tiles.
  • All tiled floors must be properly cleaned, especially around the cooker area. Foambacked floor covering sometimes breaks-up when lifted, so please make sure floors are left clean.

Bathroom

  • The bath, shower, basin, tiled walls and window sills must be cleaned.
  • Toilets must be thoroughly washed and disinfected with a toilet cleaner before you leave.

Carpets and furniture

  • The property must be completely cleared of all furniture and carpets unless you have written authorisation from North Tyneside Council to leave them in your home.
  • Any laminated flooring must be inspected and may be left if it is in a good condition and the condition and integrity of the floor can be established. If the laminated flooring is in a poor condition, then you will be asked to remove and dispose of it. It is the tenant’s responsibility to make arrangements for the inspection by contacting the repairs service on 0345 2000 102
  • Failure to comply may result in preventing you moving to another North Tyneside Council property or being recharged should you terminate your tenancy.

Decoration

  • You will be asked to redecorate if any walls and ceilings are stained with nicotine or are poorly decorated. Failure to comply will prevent you transferring to another North Tyneside Council property and you will be recharged when you terminate your tenancy.
  • If you have any queries regarding your choice of decoration, please contact your Neighbourhood Housing Officer.