North Tyneside context
Our North Tyneside Council Plan 2021 – 2025 has five themes to help create a North Tyneside that is thriving, family friendly, caring, secure and green. The plan builds on the success of previous ones, and recognises the challenges faced following the Covid -19 pandemic.
Our Customer Promise, we listen, we care has been developed based on what our residents have told us. This sets out what they can expect from the Authority and what to do if things go wrong.
The borough declared a climate emergency in 2019. Substantive work continues to take place to address our Action on Climate Change, and for the borough to be carbon neutral by 2030. This is supported by our Climate Emergency Action Plan 2020.
North Tyneside Tenancy Strategy 2021 - 2025 provides guidance to registered providers operating in the borough, including our own landlord function. The strategy emphasises the need to make best use of the housing stock to meet local housing need, maintain and create successful, sustainable communities and prevent homelessness.
North Tyneside Property Services Asset Management Strategy 2023 – 2028 sets out our approach towards maintaining our stock portfolio over the next five years. It is reviewed within a five-year period to support the 30-year capital business plan.
North Tyneside Housing Strategy 2023 – 2028: building a better North Tyneside: includes our commitment to sustainable communities and good, quality housing.
Our Tenancy Agreement sets out the rights and responsibilities for both the tenant and the landlord, and what may happen if there is a breach of tenancy.