How we support people
My Care North Tyneside is Adult Social Care’s website. This site provides:
You can use My Care to find out about help and support in your area. As well as information about organisations that can help you. You can also explore your own care and support needs using the online questionnaires.
- Advice and information about social care related issues.
- An online self-assessment and referral portal for adults with support needs and carers
- A portal to report concerns about abuse or neglect
My Care Portal Accounts - You can view your support plan and message your social care worker.
If you struggle to use online forms, those who can contact Social Care Contact Centre are:
- Telephone: (0191) 643 2777
- Email: childrenandadultscontactcentre@northtyneside.gov.uk
The Social Care Contact Centre is open Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- For urgent issues out of hours, contact Care Call on 0330 333 4745
- If a person is at immediate risk of harm, contact the emergency services first.