FOI-6031 Facilities Management

Request

Please can you confirm:
1. Whether Facilities Management Services (including M&E Services, Cleaning, Security, Reception, Catering, etc.) are currently outsourced?


Facilities Management throughout both the Commercial and the Operational Estate is delivered in house with the exception of the following buildings:

  • NNT LiftCo (Local Improvement Finance Trust PFI) (3 Buildings): Soft FM is delivered by inhouse teams as above. Hard FM (i.e. M&E services, repairs and maintenance) is delivered by Robertson's Facilities Management, as appointed through the Landlord. The Council does not hold any information on the contract.
  • Quadrant Campus (West Building): Soft FM is delivered by inhouse teams as above. Hard FM is delivered by Grosvenor Facilities Management as appointed by the landlord. The Authority does not hold any information on the contract.
  • Quadrant Campus (East Building): Soft FM is delivered by inhouse teams as above. Hard FM is delivered by Grosvenor Facilities Management.

 
2. If outsourced, are Facilities Management services (including M&E Services, Cleaning, Security, Reception, Catering, Other Soft FM Services) delivered under an integrated or bundled model, or are separate service line contracts in place?


The contract for Quadrant Campus (East Building) covers Hard FM only.

3. Current approximate annual spend on outsourced Facilities Management services across the estate (comprising M&E Services, Cleaning, Security, Reception, Catering, Other Soft FM Services)? Please can you provide separate costs per service, where these are under separate, discrete contracts?

Information not held. The current contract was novated to the Authority on 17 September 2024 following the purchase of the building. The contract value is variable and is not fixed due to the nature of the services provided under the contract, therefore, the full year costs is not yet known. 

4. Please can you advise which suppliers your organisation currently engages for the delivery of Facilities Management Services (comprising M&E Services, Cleaning, Security, Reception, Catering, Other Soft FM Services)?

Facilities Management throughout both the Commercial and the Operational Estate is delivered in house with the exception of the following buildings: 

  • NNT LiftCo (Local Improvement Finance Trust PFI) (3 Buildings): Soft FM is delivered by inhouse teams as above. Hard FM (i.e. M&E services, repairs and maintenance) is delivered by Robertson's Facilities Management, as appointed through the Landlord. The Council does not hold any information on the contract.
  • Quadrant Campus (West Building): Soft FM is delivered by inhouse teams as above. Hard FM is delivered by Grosvenor Facilities Management as appointed by the landlord. The Authority does not hold any information on the contract.
  • Quadrant Campus (East Building): Soft FM is delivered by inhouse teams as above. Hard FM is delivered by Grosvenor Facilities Management.

5. Please can you advise when the Facilities Management contracts are due to expire? 

Under the current contract, which was novated to the Council on 17 September 2024, the duration is to the end of the original premises lease, 18 November 2042. 

6. Please can you advise when the Facilities Management contracts are likely to be re-tendered? 

No information held as a decision on whether the contract will be retendered has not been made.